Agency Benefits
The versatility of the DeskOfficer Online Reporting System makes it one of the most beneficial service enhancements that an agency can implement. DORS is one of the few products that your agency can prove a fast return on investment and continued value.

• No longer need to spend valuable time and resources taking no suspect and no lead reports that are primarily filed for insurance purposes.
• Reallocate resources to proactively focus on crime trends and decrease response time for priority calls.
• The interface with the RMS saves time and generates an accurate report with appropriate UCR or NIBRS compliant coding already completed.
• Allow designated personnel, such as security officers at retail outlets, to file certain incidents not available to the public. For example, agencies have set up special shoplifting reports for security officers so all officers have to do now is transport, book, and submit a supplement report.
• Highly modifiable system that can be administered by any employee who is comfortable sending an email.
• The option to have the system hosted by Coplogic at no additional fee, so there is no need to buy new servers, train IT staff to maintain the application, or dedicate personnel to keep the system running. We contractually guarantee a 99.9% uptime so citizens do not need to worry about downtimes. You may also choose to host the application internally; it's completely up to you!
• And much more!

Citizen Benefits
The DeskOfficer Online Reporting System's success is largely due to the overwhelmingly positive reaction from the citizens who have filed their reports on our system. Here are just some of the many reasons citizens have found filing their report online a useful alternative to traditional police reporting:

• A convenient way to report minor incidents, crime tips, submit forms, etc. through an online service available 24 hours a day, 7 days a week.
• A user friendly interface that even the most novice computer user can hand.
• The ability to file reports in various languages so that reporting is accessiblele to communities who may have been reluctant to file their reports.
• Incident specific messages provide the citizen with the same information an officer would in the field so no difference exists between the interaction with the agency online or with an officer on scene.
• Citizens are issued a temporary report number to refer upon submission which is traceable in the online system as well as the agency's Records Management System.
• Upon approval, reports are issued a permanent case number and an email is sent to the citizen with a .PDF attachment of the report that is suitable for insurance claims.
• Citizens no longer have to wait for an officer to be available for lower priority incident response times or wait for a call-back several days after originally trying to file a report.
• And much more!